However, on Monday, Community Fibre experienced a massive six-hour interruption, leaving countless customers without net.  ,
People across the UK were affected by the issues, according to Down Detector, which started at around 11:30 GMT on Monday.  ,
Of those who reported problems to Down Detector, 77 per cent had issues with online and 1 per cent the web, while 22 per cent are suffering a ‘ full outage’.  ,
The cause of the interruption, which caused net to randomly fire up in homes and businesses, is still unknown, according to Community Fibre.  ,
Buyers took to social media to talk, with one X user , calling it’ frustrating’, while someone else called it’ a pun’.  ,
At just after 17: 30 GMT Monday,  , Community Fibre said the failure had suddenly been fixed.  ,
A director told MailOnline:’ The interruption that affected several customers currently has now been resolved. We apologize to all of the customers who lost support this afternoon. ‘ ,


Would it be helpful to notify your customers if there is a significant failure, according to one X customer.  ,
Update the network three days in the final half-hour, pretending it was me.
The person continued: ‘ One appearance on X and it turns out it’s the same for everyone. Requirements sorting ( as does their contacts, their smartphone is down to ). ‘ ,
Someone else just said: ‘ How about you kindly regain our internet services? ‘ ,
Different customers complained that the provider was sluggish to recognize the outage on its X bill, and one customer even referred to it as “if you have an interruption, post it.”  ,
One replied: ‘ frustrating if you work from home. restarted my modems a 100x.’
Another user wrote,” How difficult is it to post a message” sorry internet down, fixing asap” rather than having to play detective or try to call you. ‘ ,
Down Detector, which receives community status updates from social media and information submitted to its website, recorded more than 10, 100 problems.  ,



A Community Fibre spokesperson said in a statement to MailOnline at around 13:30 that” we are conscious that some of our clients are experiencing system outages this day.
Our dedicated system delivery team is placing the highest priority on this matter, and we anticipate seeing these network issues resolved soon. ‘ ,
The spokesperson continued,” We are now seeing lots of customers, but not all of the customers that were offline were back up and running,” just after 15 :00.  ,
” We will continue to work hard to rebuild support to all our clients as soon as possible.” ‘ ,
Although it’s not known what caused the interruption, MailOnline reached out to Community Fibre for more details.  ,
On X, the official Community Fibre account (@CommunityFibre ) has been directing people to a , .  ,
The site reads: ‘ Some clients may be experiencing disruption to their company.  ,
Our professionals are aware of this problem and are putting their top priority on finding a solution.
We apologize for any inconvenience caused and appreciate your understanding. ‘ ,
A staff member on X apologized and said the company is “working on a resolve as a leading priority.”  ,



To find out if they’re affected by an interruption, users have been asked to log into My Account via the , support standing website.  ,
Here, they’re seemingly able to get the latest updates – although some customers weren’t happy with the lack of knowledge.  ,
One user wrote,” Not @CommunityFibre reacting to the outage by redirecting users to a page where the majority of the content asks them to use the My Account feature.” ‘ ,
Everything about time-stamped status updates or known affected regions. What a prank. ‘ ,
Around 1.3 million houses and 185, 000 firms in London are served by Community Fibre’s full-fibre system.
Full fabric broadband, even known as , fibre-to-the-premises, connects your broadband using lightning-fast fibre optic cables directly to your home.  ,
The fabrics, which are made of glass and are as slender as a hair strand, use light pulse to quickly transfer data, resulting in a faster internet connection.  ,
Up to 3 Gbps (3, 000 megabits of data per second ), Community Fibre claims to have the fastest wired download and upload velocity.  ,
This makes it quick and efficient for common searching and more data-intensive tasks, like streaming , high-definition articles.  ,